Contact Vacate Cleaners
Have questions about our bond cleaning services? Need a quote or want to book? We’re here to help you get your full bond back.
We’re Here to Help
Whether you need a quick quote, have questions about our bond-back guarantee, or want to discuss your specific cleaning requirements, our friendly team is ready to assist you.
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Frequently Asked Questions
Quick answers to common enquiries about our services
We provide written quotes within 2 hours during business hours. Simply provide your property details via phone, email, or our online form, and we’ll send you a comprehensive quote with itemised pricing and service inclusions.
Our Bond-Back Guarantee means if your property manager identifies any cleaning issues within 72 hours of our service, we’ll return and rectify them free of charge. We’re committed to ensuring you get your full bond back.
We provide services across 9 major Australian cities: Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, Perth, Hobart, Canberra, and Darwin. Contact us to confirm availability in your specific suburb.
You can book via our online booking system (available 24/7), by calling 1300 822 283, or by emailing support@vacatecleaners.com.au. Once you accept your quote, we’ll confirm your booking with all service details.
We accept all major credit and debit cards via our secure Stripe payment system. A $55 booking deposit secures your appointment, with the balance due upon completion. We do not accept cash payments.
Yes, Vacate Cleaners maintains comprehensive insurance coverage including $20 million Public Liability Insurance, Workers Compensation, and Professional Indemnity Insurance. Certificate of Currency available upon request.